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Return Policy

We offer a 100% guarantee that if you’re in any way dissatisfied with the goods you have ordered, we will exchange them or give you a refund (less postage costs) provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact within.

STEP 1

Please contact us before making your return to inform us of your intention to return any items
Please have your order number ready.

STEP 2

Repack the item with all the tags still attached.
When returning shoes and boots PLEASE DO NOT WRITE ON THE BOX.

STEP 3

Please return in suitable packaging to avoid damage.
It is advised that you return the item(s) using a tracked service.
We accept no responsibility for any items that are lost in transit to us.

STEP 4

Finally, please return your item to the address below.

Return Address:
Hot For Heels And More
6202 Limited
1 Blackburn House
Nursery Lane
HALIFAX
West Yorkshire
HX3 5SJ

Once we have received your goods we will then process your request for either a refund or replacement.
Please allow up to 7 days from receipt of your return for this to be done.